One of the big worries of buying a recently launched or even a higher capacity motorcycle is what really happens after it’s been purchased. It’s more like a relationship – days leading to the proposal are always more exciting than what really happens post that. No one around you actually cares from then on. They just assume a fairytale ending.
I’m continuing to have a tough time trying to keep my KTM Duke 200 running and was definitely concerned about it when buying a Kawasaki Versys 650 considering both are run by Bajaj. But hey, how can one miss an opportunity to be the psychotic rickshawalla of one’s dreams. The sales experience was surprisingly smooth and some wonderful people through the entire process.
A service at 1000km was going to be my first experience on how things would look like in the coming years. Booked an appointment. Went in early. Waited for everyone to turn up and then the service manager took over. While I was waiting for the work to get done, I couldn’t stop drooling over the greens in the showroom. Were they trying to indicate something?
The overall experience was impressive and I wish it continues to be so. Guess it helps when you are still an exclusive customer.
Washing was clean. Oil and filter changes were swift. The final checks were thorough. I loved that they allowed me to watch the work being done and even answered some curious questions. They were full of smiles, excited, and willing to listen to my concerns. Such a joy! (Note to self: Get a paddock stand)
I was taken aback when the service manager decided to fix a broken indicator himself (remember I put it down on first day?). He ensured it was all sorted and even asked me not to bother changing it. All this, more than enough for me to feel that I could be in good hands.
When I was riding back after spending a few hours, five thousand rupees, and some good discussion , I knew it was all worth it. At least for now, the blues have gone and the green lights are in!
6000km or 6 months from here… Something tells me that the kilometers will come sooner.